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A Message From Us

Heritage Business Systems is pleased to introduce our new and improved electronic company newsletter, The HBS DataStream.

For more than 20 years, we have been providing technology solutions and services to help our customers solve their business problems. This newsletter is just another way for us to help service you. The HBS DataStream will be published periodically to keep you up to date on information about our company, the rapid changes in the technology industry, and to give you ideas for solutions that will help you run your business more efficiently and profitably.

The focus of this newsletter is Security. Use this information to better understand some security issues you may be encountering and the options available to ensure protection.

Be sure to visit our web site at www.hbspc.com and check out our new online technology store:

  • Browse more than 300,000 technology items
  • Search product categories from more than 1,700 manufacturers
  • Check pricing, 24/7, at your convenience
  • Get same-day shipping from our Chicago warehouse, plus five national distribution locations throughout the United States

Because we appreciate your business, we strive to provide you with great service and therefore welcome any feedback on how we can improve. Please fill out our customer satisfaction survey and tell us how we’re doing, or contact us directly at (708) 597-5005 or raygold@htspc.net.

Thank you for your support throughout the years.

Ray Gold
President
Heritage Business Systems
www.hbspc.com

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Watching Your Back
IP Surveillance Offers Convenient, High-Quality Security

In today's uncertain times, even the smallest companies need video surveillance solutions. Until recently, basic closed-circuit television (CCTV) technology -- video cameras hardwired to a monitoring station -- offered the best, and only option. Now, surveillance has evolved to the digital realm.

The result is “IP” or “networked” surveillance, which relays camera images through the network to a PC monitor for observation. In addition to potentially lowering the cost of system ownership, IP surveillance offers higher quality, more convenience and flexibility:

Off-site monitoring | Standard CCTV technology allows remote monitoring of offices or areas thousands of miles away -- say at a branch office. However, observing those sites from afar requires sending video data from the camera hookup through ISDN or T1 lines. In contrast, IP cameras let users observe from any PC within a network, eliminating the expense of high-end dedicated phone lines.

Image capture | Digital images and the related ability to control the viewing experience through software configuration greatly enhance visual quality. For instance, the camera can be set to roll only when it detects motion -- saving on playback time and logging. Additionally, when incidents occur, individual snapshots of a suspect can easily be pulled out and given to police.

Traditional closed-circuit setups require the purchase of higher-end, time-lapse photography cameras to retrieve single video frames.

Storage | Most companies desire the ability to play back the tape when conducting video surveillance, to view incidents in greater detail or discern patterns. With traditional technology, this means saving the video to a VHS tape, then logging the tape, cataloging it and playing it back on a VCR. With IP-based video surveillance, media is saved on hard disk and easily searched from the desktop. The solution saves time and the expense of tapes and related logging. Users may then burn the material to a CD-ROM or DVD.

IP surveillance solutions involve wired or wireless cameras that connect with your Ethernet. All-in-one packages typically include digital cameras, viewing configuration software, and a 40- to 60-MB hard disk.

These days, security is no longer an option. When planning a surveillance system, consider both quality and efficiency. Contact us and we’ll help you assemble a custom system that fits your needs.

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Fed Up With Spam? Feast On New Solutions

Most everyone using e-mail has encountered spam -- unsolicited junk mail that clogs e-mail systems, eats up network bandwidth and wastes valuable time. But you don't have to go through the day unprotected from this nuisance. Here's an overview of solutions that can help.

Desktop Software
The first line of defense for small-office and home-office users is typically anti-spam software, which blocks e-mail on the desktop using a variety of filtering methods.

Rules-based filtering, for example, checks incoming e-mail against characteristics frequently used by spam authors (e.g., words, catch phrases or “ADV” labels denoting advertisements). Blacklist filtering compares e-mail messages with directories of spam senders' ISP addresses. Once a message is identified as spam, the software will either delete it, or quarantine it temporarily in a junk-mail folder.

These software products are easy to install, simple to configure and inexpensive (usually less than $100).

Server-Based Software
For small to midsize businesses with e-mail servers -- and a higher volume of spam -- server-based solutions may be more effective.

Unlike desktop solutions, server-based software provides rules-based, content and blacklist filtering directly on the server. Before purchasing this type of solution, make sure your existing hardware is robust enough to handle both an e-mail server and a secondary application. If processing power presents a concern, consider a server-based hardware appliance instead.

Server-Based Hardware
These solutions bypass the e-mail server and stop spam right at the network gateway. While more costly (starting around $3,000), these appliances automatically download real-time black lists, so spam filters are always up-to-date.

Server-based hardware appliances also offer easy management via a Web browser, and increased network security by blocking hackers before they reach the network.

The Newest Anti-Spam Feature: Heuristics
Some software and hardware solutions are beginning to take filtering one step further -- with an intelligence technology called heuristics.

Previously used in anti-virus solutions, heuristics detects spam by examining not only e-mail content, but other characteristics as well, such as the method of message distribution (e.g., mass mailing to all network members). This rapidly advancing technology adapts to spammers' ever-evolving tricks.

Despite the high occurrence of spam, there are plenty of spam-blocking solutions that can help you get the upper hand. Find out more by calling us today.

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THIS ISSUE

A Message From Us

Watching Your Back

Fed Up With Spam?

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Featured Manufacturers

Cisco Systems
Take advantage of the resiliency, scalability, flexibility and longevity of Cisco Catalyst 4500 Series modular switches. Or if you're interested in solutions for the core, distribution, or premium wiring closets, consider the Catalyst 6509. Ask your solution provider about cost-saving bundles.

For details, visit www.cisco.com/go/aironet.

HP
HP expands its x86 industry-standard server portfolio by offering new HP ProLiant servers that feature AMD Opteron processors. They run both Windows and Linux and are ideal for applications that need expanded memory capabilities and outstanding performance. These new ProLiant servers include the ProLiant DL145, a dense-optimized, two-processor server and the ProLiant DL585, a four-processor workhorse for compute-intensive applications.

For more information,
visit www.hp.com.

Symantec
Symantec AntiVirus Enterprise Edition: This multi-tiered solution delivers enterprise strength antivirus protection at the gateway, network server and workstation. It provides multi-layered spam prevention by combining blacklists and heuristic detection with whitelists, maximizing detection and minimizing false positives for Internet e-mail traffic.
Anti-spam is included in three products of the suite: Symantec AntiVirus for SMTP Gateways, Symantec Mail Security for Microsoft Exchange and Symantec AntiVirus/Filtering for Domino (Win2000/NT).

For more information,
visit www.symantec.com.

Veritas
VERITAS StorageCentral automatically controls Windows storage allocation, reducing backup times and improving service levels. Easily establish real-time quotas on shared Windows storage. Block inappropriate file types such as MP3s, games, scripts and viruses. Identify and recover wasted disk space. Report disk usage to users via active HTML reports and real-time notification when quota thresholds are reached.

For more information, visit www.veritas.com.

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